Privacy Policy

We collect several different types of information for various purposes to provide and improve our real estate data platform services to you. Types of Data Collected: • Personal Data: While using our Platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. • Usage Data: We collect information on how the Platform is accessed and used, including data queries, report generation, and feature usage. • Real Estate Data: We aggregate and process real estate information from various public and private sources to provide comprehensive market insights. • Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Platform and hold certain information.

Spacegrid uses the collected data for various purposes: • To provide and maintain the Platform and its real estate data services • To notify you about changes to our Platform or new data features • To allow you to participate in interactive features of our Platform when you choose to do so • To provide customer care and technical support • To provide analysis or valuable insights to improve the Platform and data accuracy • To monitor the usage of the Platform and detect potential issues • To detect, prevent and address technical issues and data quality problems • To generate market reports and analytics based on aggregated data trends

Our platform aggregates real estate data from multiple sources: • Public records and government databases • Multiple Listing Services (MLS) where legally accessible • Property assessment records and tax information • Market transaction data from verified sources • Demographic and economic data from census and survey sources • Commercial real estate databases and industry reports All data is processed and anonymized where required to protect individual privacy while providing valuable market insights. We maintain strict data quality standards and regularly validate our data sources for accuracy and reliability.

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside our primary jurisdiction and choose to provide information to us, please note that we transfer the data, including Personal Data, to our secure data centers and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We ensure all data transfers comply with applicable data protection regulations.

Legal Requirements: Spacegrid may disclose your Personal Data in the good faith belief that such action is necessary to: • To comply with a legal obligation or court order • To protect and defend the rights or property of Spacegrid and Manpho Group • To prevent or investigate possible wrongdoing in connection with the Platform • To protect the personal safety of users of the Platform or the public • To protect against legal liability We may also share aggregated, anonymized real estate market data with industry partners and researchers to advance real estate market understanding, but such data will never include personally identifiable information.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include: • Encryption of data in transit and at rest • Regular security audits and penetration testing • Access controls and authentication systems • Secure data centers with physical security measures • Regular backup and disaster recovery procedures

We may employ third party companies and individuals to facilitate our Platform ("Service Providers"), to provide the Platform on our behalf, to perform Platform-related services or to assist us in analyzing how our Platform is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our service providers include: • Cloud hosting and infrastructure providers • Data analytics and processing services • Customer support and communication platforms • Payment processing services • Security and monitoring services

We may use third-party Service Providers to monitor and analyze the use of our Platform and to process real estate data. Platform Analytics: We use analytics services to track and report Platform usage, helping us understand user behavior and improve our services. Real Estate Data Processing: We employ advanced analytics, artificial intelligence, and machine learning technologies to process and analyze real estate data, providing valuable insights and market trends to our users. All analytics data is processed in accordance with our privacy standards and applicable data protection regulations.

We may provide paid subscription services within the Platform. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. Billing information such as subscription history and usage metrics may be retained for accounting and customer service purposes in accordance with applicable regulations.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including: • Account data: Retained while your account is active and for a reasonable period after account closure • Usage data: Retained for analytical purposes for up to 2 years • Real estate data: Retained indefinitely as it forms the core of our platform services • Communication records: Retained for customer service and legal compliance purposes You may request deletion of your personal data at any time, subject to our legal obligations and legitimate business interests.

Depending on your jurisdiction, you may have the following rights regarding your personal data: • Right to access: Request copies of your personal data • Right to rectification: Request correction of inaccurate personal data • Right to erasure: Request deletion of your personal data • Right to restrict processing: Request limitation of how we process your data • Right to data portability: Request transfer of your data to another service • Right to object: Object to our processing of your personal data To exercise these rights, please contact us using the information provided in the Contact section.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. We will let you know via email and/or a prominent notice on our Platform, prior to the change becoming effective for material changes to this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us: • By email: privacy@spacegrid.com • By phone: +1-555-GRID-DATA • On our website: www.spacegrid.com/contact • By mail: Spacegrid by Manpho Group, Technology District, Innovation Hub, Real Estate Data Center, Suite 500 For data protection inquiries specifically, please use: dataprotection@spacegrid.com Our Data Protection Officer can be reached at: dpo@spacegrid.com